Discover Credit Card Rewards Redemption Disabled
Cashback Bonus or Miles Cannot Be Processed
Discover has announced that some customers may be unable to redeem their Cashback Bonus or Miles rewards due to a processing issue. The issue affects refunds that cannot be processed by Discover for various reasons.
Redemption Options Impacted
The following redemption options are affected by the issue:
- 1-click shopping
- In-store purchases
- Online purchases
Customers who attempt to redeem their rewards using these methods may encounter an error message or have their transaction declined.
Resolution Timeline and Alternative Redemption Methods
Discover is working to resolve the issue as quickly as possible. In the meantime, customers are encouraged to use alternative redemption methods, such as:
- Redeeming rewards for gift cards
- Applying rewards to a statement balance
- Requesting a check with the rewards balance
Customers who have difficulty using alternative redemption methods should contact Discover Customer Service for assistance.
Conclusion
Discover is committed to providing its customers with a seamless and rewarding experience. The company regrets any inconvenience caused by this temporary issue and is working diligently to restore full functionality as soon as possible. Customers are encouraged to check the Discover website or contact Customer Service for the latest updates and alternative redemption options.
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